le-mot.com delivers parcels in Europe via CTT. le-mot.com will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of Les Mots. Once orders are sent a change of delivery address will no longer be possible, so please make sure to fill out a correct address when checking out.
Orders made of available items, upon confirmation of their availability and check of the bank transaction, will be processed the following working day of the order’s placement.
If the payment method chosen is bank transfer, the order will be tendered to the carrier only after the payment is confirmed and validated on our bank account.
Shipping costs for each specific geographic area that le-mot.com ships to are calculated at checkout and listed below.
Please note that in case that, for any reason, customer refuses the delivery of the parcel, shipping costs and import duty fees related to the automatic return of the parcel to the sender will be charged to the customer.
This amount will be deducted from the total amount of the order to be refunded.