Terms & Conditions

Welcome to the le-mot.com terms and conditions, which apply to all items orders from the website www.le-mot.com, owned by Les Mots Unipessoal Lda., Portuguese registration number 514402326, with registered headquarters at Largo São João Batista 5, Art 001, 1600-760 Lisboa.  Please read these terms & conditions carefully before placing your order. By using this website and/or placing an order you agree to be bound by these terms & conditions set below.

By placing an order at Le Mot, you declare that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Le Mot for the sale and supply of any products. None of these terms & conditions affect your statutory rights. 

If an order on our website is placed for an item that is not yet released (available on pre-order), the payment method you choose is authorized and charged for the full value of the order. You can place an order with both pre-order and in-stock products. The in-stock products will be shipped at the same time of the pre-order delivery prediction.

These terms and conditions of sale apply to all offers and sales of products on the website https://www.le-mot.com.

PERSONAL INFORMATION
All personal information you provide us with or that we obtain will be handled by Le Mot as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Le Mot and Shopify and will not be shared with other third parties. You have the right to check the information held about you. You always have the right to request Le Mot to delete or correct the information held about you. 

PRODUCTS
Our products are guaranteed new. The availability of the product is indicated on the product description. Photographs from the catalog are as similar as possible but could not insure the perfect similarity with the product offered, especially for the products colors. These pictures do not have any contractual value.

PRICE
We reserve the right to alter all product pricing without notice. The price on the product description does not include shipping costs.

Discount codes can't be used on products with promotion.

ORDER
The customer who wishes to buy a product must:
- Validate the check out after reviewing his order.
- Fulfil the identification sheet with the requested and indicate or confirm his billing  and delivery address.
- Select a shipping method and complete the order with type of payment.
All the data recorded is used as valid proof of the transaction.

PAYMENTS
Payments are secured by MBWAY, PAYPAL payment system, Stripe payment system or can be made by Bank Transfer to:

INTELLECTUAL PROPERTY LAW
Le Mot Paris Lisboa is a protected trademark at the INPI and http://le-mot.com is also a protected domain name. No one is allowed to reproduce, use or distribute for any purpose whatsoever, even partially, elements of the site, unless written agreement of Le Mot.

CUSTOMER COMPLAINTS
We endeavour to respond to all customer complaints or queries within five working days.

PAYMENT
All products remain Le Mot's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Le Mot.

All transfers conducted through Le Mot are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions of the payment gateway chosen for the transaction as they are responsible for the transactions made.

LOCAL TAXES
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

ADDITIONAL INFORMATION
Le Mot reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Le Mot has the right to cancel the order and refund any amount paid in the best way. Le Mot shall also notify the customer of equivalent replacement products if available.

Please note that your use of this website and any service contained within constitutes acceptance of these Terms & Conditions.